1. REFUNDS - Refunds are available to customers within 14 days of product delivery. In order to receive a refund, the following conditions must be met: - Product(s) must be returned along with original packaging - Product(s) must be unused and not damaged. If the listed conditions are not met, vanilla-extensions reserves the right to refuse a refund.

2.RETURNS - To initiate a return, please contact customer service by e-mail at Customers are responsible to pay for their own return shipping.

Returns should be sent to:
ATTN: Returns
4405 Pulaski Hwy
P.O. Box 365
Belcamp, MD 21017
United States

3. INQUIRIES - Please field any questions to our customer service department. You may follow up on returns and/or refunds in process by contacting them at